News From Harford County Water and Sewer
Harford County's water and sewer employees are
proud to serve you with quality drinking water and environmentally friendly wastewater
treatment solutions.
We would like your comments and suggestions to
help us serve you better.
IMPORTANT NUMBERS:
| BILLING QUESTIONS |
410-638-3311 |
| ADMINISTRATION/NEW SERVICE |
410-638-3300 |
METER & WATER PRESSURE
PROBLEMS; SEWER BACK-UPS |
410-612-1612 |
| WATER QUALITY |
410-638-3939 |
| TREATMENT-WASTEWATER |
410-273-5617 |
EMERGENCY 24-HOUR NUMBER:
410-612-1612
CLEAN DRINKING WATER |
| The Operations
Section of Water and Sewer is responsible for compliance with the Federal Safe Drinking
Water Act (SDWA). This means insuring optimum treatment, monitoring, research and
employment of trained professionals. In 1996 over 3.1 BILLION gallons of
water were provided to our customers and every drop of it met SDWA standards. Daily monitoring includes minute by minute readings of three main
quality measurements-chlorine (disinfectant) presence, clarity and pH. Daily
operational requirements include |
computer
oriented monitoring of water that is screened, clarified, filtered, polished and
disinfected. In later mailers we will answer commonly asked questions about drinking
water such as bacteria monitoring, chemical content, and interesting standards that we are
meeting. If you have any questions about your water
quality, feel free to call Talad Said at 410-638-3939 or Wayne Ludwig at 410-273-5619 or
visit us at our Water Plant Open House and Expo that will be held in May. |
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PLEASE HAVE ALL LEAKS REPAIRED
IMMEDIATELY.
WATER LEAKS ARE THE HOME OWNER'S RESPONSIBILITY.
PREVENTING
LOSSES FROM SEWER BACKUPS |
Harford
County's water and sewer maintenance section maintains 620 miles of sewer lines in our
system. You can help in our efforts to improve the efficiency of our programs.
Each citizen should consider the following techniques to lessen the possible malfunction
of the underground sewer system.
- Homeowner responsibility for sewer line maintenance runs from
the home to the connection at the main sewer line located in the street. Any
restrictions found to be in the homeowner's line from the house to the main line will
result in the homeowner being responsible for having the line cleaned and any damages that
resulted from a back-up which flows into the home. If your own methods fall, call a
plumber if you experience a slow moving drain/sewer, have trouble flushing or a backup
occurs. If the plumber establishes that the problem is not in the homeowner's line,
call the emergency maintenance number (410-612-1612) right away.
- Whether you own or rent your home, property homeowner's or
renter's insurance can help in the event of a sewer back-up both to pay for the cleanup
and to pay for items damaged by the wet conditions. Many customers are surprised to
learn that their insurance policy does not cover sewer back-ups and the coverage is not
for replacement of the damaged property. If coverage has not been part of the
policy, you may want to consider adding the protection of your personal property from this
type of intrusion.
- Do not allow grease, coffee grounds or rinds to enter the
sewer lines. These discarded items tend to settle out and adhere to the inside of
the pipe thus creating a clogging environment. A blockage caused by allowing the
aforementioned items to be discarded into the sewer system may result in a back-up of
sewage into your home.
- Tree roots have an affinity to water and will seek moisture
when surface conditions do not provide this nourishment. Please consider the
location of the sewer lines when planting trees. If you have had a blockage or sewer
back-up, you may want to think about removing any trees that have contributed to the
problem. If you are unsure exactly where the sewer or water line runs underground,
you may contact the Water & Sewer emergency number and a County representative will
assist you in locating the system.
- You may want to consider a back-flow valve as part of the home
sewer piping system. A back-flow valve allows sewage and household water to flow
only one way (out) as a flapper that restricts the flow of sewage back toward the home.
A plumber can advise you as to the feasibility and cost of adding this product to
the piping system that connects to the main sewer line. As of March 1, 1986,
back-flow valves are required plumbing fixtures and must be maintained by the homeowner to
assure proper working order.
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