Our Telecommunications group installs, maintains and troubleshoots network and telephony (voice) services to over 60 sites throughout Harford County. The data network provides employee computer access to email, network shared drives, server and mainframe applications (examples: Interactive Workforce, FAMIS, ADPICs), VPN for working from home and a secure connection to the Internet for web browsing.
Telecommunications provides the above services over four types of networks:
Local Area Network (LAN) – provides communications within a building or site between desktop computers, laptops and printers
Metro Area Network (MAN) – provides communications over Harford County’s privately built fiber network in downtown Bel Air; currently connecting 14 buildings
Wide Area Network (WAN) – provides communications over greater distances to remote sites throughout the county via local carriers
The Internet – In addition to general web browsing, the Internet is used to provide private and secured communications to several remote locations
The County phone systems, provisioned by Telecommunications, are called PBX’s (private branch exchanges). These PBX systems, in addition to basic voice calls, provide features such as voice mail, conferencing, paging, directory listings, transferring and menu/trees. An additional component to the telephony services is the acquisition and administration of cell phone and wireless broadband devices.