Department of Public Works Division of Water & Sewer

  1. About Us
  2. Forms
  3. Billing
  4. Reading My Bill
  5. Connect to Service
  6. System Guides
  7. Petition for Services
  8. Water Quality Reports
  9. Education & Outreach
  10. Sewage Backup Prevention
  11. Water Conservation
  12. Biosolids Recycling

ABOUT US

The Division of Water & Sewer is responsible for the operation, maintenance, administration, planning and engineering of the public water and sewer facilities that service more than 130,000 citizens of Harford County. Founded in 1956 as the Harford County Metropolitan Commission, the utility has been rendering exceptional service for over 65 years.

MISSION

Our mission is to provide our customers with safe, reliable water and sewer services in a responsive and cost-effective manner; to protect public health and the environment; and to administer well-planned improvements to support community opportunities.

VISION

We aspire to:

  • provide trusted and valued water and sewer services to our customers
  • act as role models, recognized as our community’s environmental stewards
  • be innovators, helping to drive opportunity in Harford County

DRINKING WATER

Our dedicated professionals operate three drinking water facilities that treat an average of 14 million gallons of water a day, ensuring residents and businesses have reliable access to clean, safe drinking water. Our assets include nearly 800 miles of water mains and laterals, 12 storage tanks, 12 booster stations, and 4,000 fire hydrants.  

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WASTEWATER MANAGEMENT

Water that goes down the drain from taking a shower, washing dishes, using a washing machine, or flushing a toilet is known as wastewater. Managing the county’s wastewater includes the upkeep of nearly 800 miles of sewer mains and laterals that carry wastewater from homes and businesses to be treated at one of our three wastewater treatment plants before it is returned to the waterway.

OUR SERVICE AREA

The Abingdon Water Treatment Plant, pictured above, is one of three county-owned treatment plants that provide clean potable water. The below map outlines the division’s water and sewer facilities and service areas; click on the map for further detail.

Harford Co - Overview


  1. EMERGENCY - Maintenance


    24 Hours / 7 Days a Week
    Phone:
    (410) 612 - 1612


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QUICK LINKS

Division of Water & Sewer Capital Improvement Program

WATER QUALITY ISSUES 
Cloudy water, taste, or odor issues
Phone:  (410) 638 - 3939

BILLING & ACCOUNTING
Phone:  (410) 638 - 3311

Payment Information
e-mail

AVAILABILITY & PERMITTING
Phone:  (410) 638 - 3300

Business Hours:
Monday - Friday 
8:00 a.m. - 5:00 p.m. 

Phone:
(410) 638 - 3300
Directory

Address:
3334 Abingdon Road
Abingdon, Maryland   21009​​
e-mail
Please do not send payments to this address.  

Click Here for        
payment information
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William J. Bettin, P.E.
Deputy Director of Water & Sewer
  1. Who do I call for a water/sewer line break or other related emergencies?
  2. How do I pay my water/sewer bill?
  3. Why has my water & sewer bill increased?
  4. I have question concerning my water/sewer bill. Who can I speak to?
  5. What is in my water?
  6. What is my water tested for, and how often is it tested?
  7. How can I find out if public water and/or sewer is available on a property I am interested in purchasing?
  8. How do I get a water and/or sewer permit?
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