What will the replacement of my water meter entail?

If your old meter is located outside your home our mechanics will swap out the meter without contacting you.  If your meter is inside your home it will require our mechanics have access inside your home to exchange the meter requiring you to schedule an appointment.  You will be notified of the need to contact us for scheduling.  Someone at least 18 years old must be home during your installation appointment.  In addition, consider the following:

  • Appointments are typically scheduled at an exact time between 7:30 am and 2:00 pm Monday through Friday.  Evening or Saturday appointments are possible on a limited basis and subject to availability.
  • The meter mechanic will need space around the meter to perform the work, and access to the shut-off valves.  
  • The valves must be in good working order prior to the meter replacement appointment.
  • Normal meter installation time is approximately 15-30 minutes, during which time the water will be shut off for approximately 5-10 minutes.

Show All Answers

1. Who do I call for a water/sewer line break or other related emergencies?
2. How do I pay my water/sewer bill?
3. Why has my water & sewer bill increased?
4. I have question concerning my water/sewer bill. Who can I speak to?
5. What is in my water?
6. What is my water tested for, and how often is it tested?
7. How can I find out if public water and/or sewer is available on a property I am interested in purchasing?
8. How do I get a water and/or sewer permit?
9. I am moving. Who should I call to get the water turned on at my new residence?
10. Do I need a water and/or sewer permit to connect to public services?
11. How do I connect to public water and/or sewer?
12. I am on a private well system and need my water tested. Who can I call?
13. I am renting a home. Can I have the water bill sent to directly to me?
14. My well went dry. How do I connect to public water?
15. Do you handle Percolation or "Perc" Testing?
16. My septic is failing. How do I connect to public sewer?
17. My water is turned off due to non-payment. Who can I call to get it turned back on?
18. What is the User Benefit Assessment?
19. How much are the connection charges for water and/or sewer
20. What is the 15-year water meter replacement program?
21. What will the replacement of my water meter entail?
22. Will anything change as a result of my new water meter?
23. What if there is a leak at the water meter or any problems after the meter is replaced?