Frequently Asked Questions

When you consider the large number of driveways in the county, it would be costly and time-consuming to use additional people and equipment to perform this service. Our primary duty is to open and maintain the roadway system. We provide guidance in our snow removal guide to minimize impacts to your driveway.

Plows need to go a minimum speed to throw the snow off the road onto storage areas in the public right of way. We ask our operators not to throw the snow any farther than necessary. In some cases, however, the sidewalks may be too close to the curb to avoid getting snow on them.

Routes are prioritized based on the roadway type. Trucks are scheduled to do emergency routes first, then minor roads and then courts. Any damage should be reported to the Highway Administrative Office, 410-638-3279, or on our You Click We Fix web page or app.

During snow clearing operations, avoid parking on streets and in courts. Cars should remain in driveways, if possible. Listen to audible alarms and watch for flashing lights warning of backing equipment. Maintain at least two car lengths behind large equipment, including dump trucks. Avoid being caught in the blind spot. For more information, see our Snow Removal Guide.

During large, countywide storms of 6" or more, follow our plows on our Snow Plow Tracker.