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Q - When will the new rates take effect?
A - The new rates will be phased in over a five year period, with the first change taking place in January 2016, which will be reflected in April 2016 bills.
Q - What are the new rates?
A - The base rate and the volume rate are both being adjusted beginning in 2016. Beginning in 2018, there will be a new asset renewal charge. For more information